In Colombia, almost every sale starts with "Hi, how much is it?". Customers message you on WhatsApp at all hours, and if you take too long to reply, it’s easy for them to message the next business on the list.
The good news: with WhatsApp Business, WhatsApp’s free app for businesses, you can answer better and faster without living on your phone.
Features you should be using
- Business profile. Address, hours, description, email and website, right in your chat.
- Catalog. Your products or services with photos and prices, so customers can look before they ask.
- Greeting message. An automatic hello for first-time contacts.
- Away message. An automatic reply when you’re closed, with your hours.
- Quick replies. Shortcuts for what you’re asked every day: prices, location, payment methods.
- Labels. Sort chats into "new", "awaiting payment", "order ready" so nobody slips through.
When the app isn’t enough
If you get lots of messages with the same questions, or you need customers to book or order without waiting for you, it’s time to automate. That’s our WhatsApp Automation: we set up and maintain standardized workflows so frequent messages get answered automatically and you handle what really needs a person.
- WhatsApp Automation: $79 USD setup + $25 USD/month.
- CRM Starter: $119 USD setup + $19 USD/month, a dashboard for your inquiries and sales pipeline.
- Online Booking Setup: $39 USD (≈ $99.000 COP) one-time, so customers can book 24/7.
Every website we build also includes a WhatsApp button, so people who find you on Google can message you in one tap.
FAQ
Is WhatsApp Business different from regular WhatsApp? Yes. It’s a free WhatsApp app built for businesses, with a business profile, catalog and automatic messages. You can move your current number to it.
Does automation replace a human? No. It handles the repetitive part so you can give better answers where it matters.
How long does setup take? It depends on your case. We confirm scope, timeline and price in writing before we start.
Ready to start?
Tell us about your business in a few minutes and we’ll get back to you with clear scope and pricing before any work begins.
- WhatsApp: +57 310 486 0405
- Email: [email protected]
- Web: lonrolabs.com
LONRO LABS, an independent design and technology studio in Medellín.